Master in Decision Making & Innovation
First of all, it is important to congratulate all the students that decided to take part of this activity! It has been a pleasure to read all of your contributions and ideas!
The main objective of this activity was for the student to be able to put themselves on the candidate and the company roles talking about Recruitment & Hiring. The idea was to reflect on two types of recruitment processes (internal and external) from the company point of view and to reflect, at the same time, as candidates about factors that students consider more or less important. At the same time, you were provided with a case study to analyze different jobs offers and, according to a particular situation and taking into account all the information provided, students should advise our friend Goyal which offer he should choose.
Let’s start with the first question proposed. The idea in this first part was the students, taking the information of the ebook, could enumerate the advantages and disadvantages of the internal and the external recruitment. The idea was to read the whole ebook concentrating on Chapter 2, pages 15 and 16 of the ebook of Recruitment and Hiring and read the information provided. This way, you could develop the activity in a successful way.
A majority of students completed the 4 lines in the internal and external tables, some others added more rows but the number of advantages and disadvantages was completely the same in both recruitment processes. Only some students made clear that, for them, there was a clear interest for just one of the processes by adding more advantages. The idea was that you could compare both and establish some distinctions.
Almost all of you were able to enumerate good advantages and disadvantages according to the recruitment process and assuming the role of the company. Well done! There were some other students that surprised us considering technology or Internet a clear disadvantage of the external recruitment. As we saw in the ebook, there are some interesting external recruitment sources to take into account; e-recruitment is very present nowadays and Recruitment 2.0 is a very interesting concept to review.
The second question was about you and how you grade some factors we have provided you related to a job offer. It was really interesting to read your explanations and see how, depending on the person, there are some factors that are more important than others. Almost all of you have been able to assume in this question the candidate role and have justified the way you have graded them. Here, the important aspect was that you could reflect about you and to establish preferences.
The last question was the most important one and, probably, the most difficult for you. You were proposed to read in deep and very carefully the case study proposed about our friend Manish Goyal. The synopsis was:
“In August 2016, Manish Goyal, a student in this second year of the two-year MBA program at XLRI Jamshedpur, India, had to make career-related choices about which industry, company, function and role to pursue after his MBA. He had limited previous work experience to rely on, but rather than choosing the first job that came his way or trying to join one of the more popular firms among MBS students, Goyal sought a job offer that best aligned with his own career objectives. He sought advice from his classmates on career options in the investment banking, management consulting and fast-moving consumer goods (FMCG) industries. He realized that while these were valuable inputs, ultimately he had to make his own decisions.”
The main idea was that taking into account Goyal’s situation, skills, preferences and background, the pieces of advice of his friends, the information of the companies and the different recruitment processes, the students could make a decisions if they were Goyal.
Goyal hails from New Delhi, and he may wish to return to his hometown in the long run. So, he may choose a company that is headquartered (or has significant operations in or around) New Delhi. In addition, he had specialized in HR management, so choosing an organization that offers him an HR role may be perfect to him. Moreover, he had previously worked in a software role for clients in the banking domain. He may wish to take advantage of this work experience to get recruited at a higher level than his classmates who had no work experience.
In addition, as you could read in the case study provided, Goyal was looking for a challenging role. All the three offers (Accenture, HUL and Goldman Sachs) were likely to be challenging, if only in different ways. This factor was important and Goyal needed to make a finer distinction between the kind of challenges he would enjoy and the ones he wanted to avoid.
Moreover, the case explains that Goyal was comfortable working with other people and he didn’t want to work in front of a computer all day, and therefore he might prefer consulting or FMCG over investment banking role. So, at this point, we could discard Goldman Sachs’ offer. The fact that he saw himself as a problem solver and wished to be involved in high-impact decisions also indicates us the possibility of having success in management consulting project situations.
Furthermore, it was important to take into account his excellent communication skills that would be very useful independent of the job he select; however, he would be valuable in management consulting where he would be expected to make presentations and interact with clients every day. However, remuneration would not become a really important factor for Goyal because his expectations of receiving a good compensation would be met by any of the three jobs offers. In addition, the recruitment process and the company’s requirements were also a help for the students to advice Goyal with the best decision possible.
In short, taking into account all the previous aspects, the best option to fit with Goyal’s objectives and expectations is to select Accenture, the consulting company. This company completely fits with Goyal’s career objectives but Goyal should consider, at the same time, to have a fallback option: preparing for a job in an FMCG company, in this case, HUL.
Almost all of the students selected Accenture, as the best option to Goyal but there were some others that selected HUL and, as you could read, this company could be the fallback option of Goyal. Goldman Sach’s offer could be completely discarded!
Finally, almost all of you were able to make a decision but only few students were able to go further on their answers by justifying why HUL and Goldman Sachs were not a good option including some important aspects of the recruitment processes. These aspects were part of the expected answer!
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